Project: U.S. Bank's Banking Operations Console
Duration: 1 year, 8 months
My team: Product Managers, Scrum Master, BE Dev Lead and team, UI Dev Lead and team, QA Lead and team, Experience Design Lead, Content Designer, User Researcher, Accessibility Consultant
My Role: Senior User Experience Architect / Visual Designer
Tasks performed: Information architecture, data visualization, design system integration, peer reviews, accessibility audits, Figma file setup, wireframing, prototyping, story refinement, and adherence to Agile ceremonies and best practices
Deliverables: High-fidelity screen flows and annotations for a desktop application
Challenge:
• Collaborated with my team to design the MVP of an operational dashboard for specialized internal users supporting backend transaction processes. The primary focus was to develop a faceted navigation system that provided intuitive, high-performance operational searches, supported with data visualization.
| Disclaimer |
Due to the security and confidentiality standards of U.S. Bank, I’m unable to publicly share detailed visuals or in-depth documentation from this project. However, I’m happy to walk through the full case study in a one-on-one interview using a secure presentation deck that outlines my process, decisions, and impact in more detail.
